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Shipping Policy

🚚 Shipping Policy – Fast, Reliable, and Worldwide

At Otasphe, we want to make sure you get your purchases as quickly and securely as possible. That's why we offer shipping to a variety of locations, with options that suit your needs.

📦 Order Processing
Once your payment is confirmed, we usually prepare and ship your order within 1–3 business days (excluding weekends and holidays).
Once your order has been shipped, you’ll receive a tracking number, so you can monitor its journey from our warehouse to your doorstep.

🚀 Shipping Options & Delivery Times

  • Standard Shipping: Typically arrives within 7–15 business days, depending on your location.

  • Expedited Shipping: Available for faster delivery, usually within 3–7 business days.

Shipping costs are calculated at checkout based on your location and selected shipping method. Please note that delivery times may vary due to local customs, carrier delays, or weather conditions.

🌏 Customs & Import Fees
International orders may be subject to customs duties, taxes, or other fees. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

🔍 Tracking Your Order
Once your order ships, you’ll receive an email with a tracking number. You can use this to track your package in real-time.

⚠️ Shipping Issues
If your package is delayed, lost, or damaged, don’t worry! Contact our support team at contact@otasphe.com, and we’ll work with the carrier to resolve the issue as quickly as possible.

📝 Important Tips

  • Please double-check your shipping address before finalizing your order.

  • If a package is returned due to an incorrect address, additional shipping fees may apply for reshipping.

At Otasphe, we strive to make your shipping experience worry-free so you can enjoy your new purchases without delay!