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📬 Contact Us – We’re Here to Help!
At Otasphe, we believe that great shopping experiences extend beyond just products — they’re about making sure you feel supported every step of the way. Whether you have a question about an order, a product, or simply need some assistance, our team is here to help.
✉️ Email Support
The quickest way to get in touch is by email: contact@otasphe.com.
We aim to respond to all inquiries within 24–48 business hours. No bots, no long wait times — just real people ready to assist you.
🛠 What We Can Help With
Here are some of the most common topics we assist with:
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Tracking your orders and shipping updates
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Product questions, availability, and details
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Exchanges, returns, or refunds
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Payment or checkout issues
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Suggestions, feedback, or general inquiries
🔄 Returns & Exchanges
If you need to return or exchange an item, simply contact us at contact@otasphe.com. We’ll guide you step by step to ensure the process is quick and hassle-free.
⏰ Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed
We take pride in offering friendly and helpful service, so don’t hesitate to reach out — your satisfaction is our top priority!